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FAQ

How long will it take to receive my order?


Standard delivery time is 5–10 business days, depending on your location.

Can I return or exchange a product?


Yes, returns or exchanges are accepted within 7 days, but only for defective or damaged products with the original tag and bill.

What should I do if I receive a defective product?


Please contact our support team immediately with your order ID, bill, and product photos, and we will arrange a replacement.

How can I track my order?


Once your order is shipped, you will receive a tracking number via SMS/Email to monitor your package.